If you're email is still not working after this, in Mail open the Mail menu > Preferences > Accounts and select your Gmail account. Select the account with the broken outgoing mail server, and then click the minus sign at the bottom.Ĭlick the Apple menu > System Preferences > Internet Accounts.Ĭlick Google, and sign into your Gmail based account again. See Verify an email account’s outgoing server. Remove your email account, then add it back If no other solutions work, follow these steps: Remove your email account in Mail. Make sure the outgoing (SMTP) mail server is specified as directed by the provider of your email account. Your email provider can help you verify your email settings and check for other issues that affect sending or receiving email.
If your SMTP server / Outgoing Mail Account constantly appears "Offline", here's how to fix it: In the Mail app on your Mac, if the Send button is dimmed in the toolbar of your message, or your message can’t be sent using the outgoing mail server, try these suggestions. Removing the account and setting it up again should take care of the issue. Now Gmail accounts should be setup just through "Internet Accounts" in the System Preferences, and the SMTP will be setup automatically. You shouldn’t need to do any of the custom SMTP setup within Mail to get a Gmail based email account working in macOS. Check for problems logging in to email accounts. Choose Window > Connection Doctor, then follow any instructions in the Details column. Try quitting Mail, then opening it again. If you’re missing emails from a specific person or group, check whether you blocked messages from them. How to remove and setup your Gmail account in Apple Mail Check whether your account is offline or disabled (inactive). If your SMTP server is still showing offline, close and reopen Mail.
Incoming mail should refresh at this point, but outgoing SMTP may still show up offline. (Thanks Colin!) I would suggest trying this first before the steps to delete and re-add the Gmail account below.Ĭlick the Apple menu (upper left corner of your screen) > System Preferences > Internet Accounts.Ĭlick on each of your Gmail based accounts and see if you're told to open a browser and confirm your password. Here's a great suggestion for what worked from a commenter.
Update March 30, 2021, How to confirm your Gmail accounts in Apple Mail Even adding the SMTP server manually in Mail didn't help. Her outgoing email account (SMTP server) for a Gmail based email account kept appearing "Offline" right after she set it up. I originally wrote this post when I helped a friend with her outgoing email in Apple Mail.